FAQ's
Frequently asked questions
About Onpharno
What does Onpharno Lifesciences Pvt ltd do?
What does Onpharno Lifesciences Pvt ltd do?
Onpharno is a nutraceutical company that develops, produces, and sells dietary supplements in India and abroad. Nutraceuticals are products derived from natural sources with added health benefits beyond basic nutritional value. Onpharno is also in pharmaceutical formulations and API as different entity.
What products does Onpharno offer?
What products does Onpharno offer?
Onpharno typically offer a range of products, including dietary supplements, functional foods, beverages, and herbal products. These products often contain bioactive compounds with potential health benefits.
Are Onpharno products safe?
Are Onpharno products safe?
Onpharno products are made according to recommended guidelines under the guidance of nutraceutical experts. All products are made according to Food safety norms in GMP certified plants.
How does Onpharno ensure the quality of its products?
How does Onpharno ensure the quality of its products?
Onpharno adhere to strict quality control measures. This includes sourcing high-quality
raw materials, conducting rigorous testing for purity and potency, and complying with industry standards and regulations
Where can I find the ingredient list and nutritional information?
Where can I find the ingredient list and nutritional information?
Detailed ingredient lists and nutritional information are available on each product page. If you need additional information, please contact our customer service team.
Ordering and Shipping
How do I place an order?
How do I place an order?
Placing an order is easy! Simply browse our products, add your desired items to the cart, and proceed to checkout. You can create an account for faster future purchases or checkout as a guest.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods including credit cards (Visa, MasterCard, American Express), PayTm, Gpay, Cred, and UPI and other secure payment options.
Do you offer international shipping?
Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. Please refer to our shipping policy for more details.
How long will it take to receive my order?
How long will it take to receive my order?
Orders are typically processed within 24 hours. Delivery times depend on your location and the shipping method selected at checkout. You will receive a tracking number once your order has shipped.
Returns and Exchanges
What is your return policy?
What is your return policy?
We offer a 14-day return policy on unopened products. If you are not satisfied with your purchase, please contact our customer service team to initiate a return. For more details, please visit our return policy page.
How do I return a product?
How do I return a product?
To return a product, please contact our customer service team to obtain a return authorization. Once approved, you can send the product back to us. Please ensure the product is securely packaged and Unopened to prevent damage during transit.
"Opened bottles are not taken back in any circumstances"
Can I exchange a product?
Can I exchange a product?
Yes, exchanges are available for unopened products within 15 days of purchase. Please contact our customer service team to arrange an exchange.
Customer Support
How can I contact customer support?
How can I contact customer support?
You can reach our customer support team by
email [Email:customercare@onpharno.in], calling [+91 85111 41438], or using our contact form on the website.
We are available Mon - Sat: 11:00am to 07:00pm
Where can I find more information about your products?
Where can I find more information about your products?
You can find detailed information on each product page. Additionally, our blog and resources section offer valuable insights and tips on supplement use and overall health.